Emergency Details

In the event of an emergency, please dial 0 + "000" (from your room)

When contacting “000” please provide the following information:

1. This is (Your Name) from Ramada Hotel & Suites Ballina, located at 2 Martin Street, Ballina NSW (if requested, give the nearest cross road as Fawcett Street).
2. There is a fire/incident (describe the incident).
3. The phone number for the hotel is 02 66181 200.

Be prepared to give as much factual information as possible.

Fire Information

This property is fitted with an advance fire protection system. In case of fire, please follow the below procedure.

1. If the fire alarm sounds, please await instructions and then make your way to the nearest fire exit, if required. Do not use the lifts.
2. Do not telephone reception, as we may need the lines for emergency calls.
3. Assemble at the meeting point as per the evacuation sign located on the inside of your room door.
4. Do not re-enter the building unless you are advised to do so by the Fire Brigade or Hotel Management.